Terms of service

Last Updated June 2026

Welcome to Wild Ember Collective. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

  1. General Information

Wild Ember Collective provides handcrafted products including, but not limited to, car freshies, car diffusers, apparel, accessories, and custom merchandise. By using this website, you confirm that you are at least the age of majority in your state or province of residence or have permission from a parent or guardian.

     2.  Products & Services 

We stive to display our products, descriptions, and colors as accurately as possible. Due to differences in screen settings and the handmade nature of our products, slight variations may occur.

We reserve the right to:

  • Limit quantities of any product.
  • Discontinue products at any time.
  • Refuse or cancel orders at our discretion.

     3.  Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice. Payment is due at the time of purchase through our approved payment providers.

     4.  Shipping

Processing and shipping times are estimates and are not guaranteed. Wild Ember Collective is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control.

Please refer to our Shipping Policy for additional details.

    5.  Returns & Refunds

Returns and refund are subject to our Return Policy. Custom and personalized products are generally non-refundable unless they arrive damaged or defective.

   6.  Fragrance Products

Our freshies and diffusers are intended for fragrance purposes only.

Customers should:

  • Keep products away from children and pets.
  • Avoid direct contact with eyes, skin, and surfaces that may be damaged by fragrance oils.
  • Follow all included usage instructions.

Wild Ember Collective is not liable for damages resulting from misuse of fragrance products.

    7.  Intellectual Property

All content on this website, including logos, product designs, graphics, photographs, descriptions, and branding, is the property of Wild Ember Collective and may not be copied, reproduced, or used without written permission.

    8.  User Conduct

You agree not to use this website for any unlawful purpose or in a manner that may damage, disable, or interfere with the operation of the website.

    9.  Limitation of Liability

To the fullest extent permitted by law, Wild Ember Collective shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

   10.  Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

   11. Changes of These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page.

   12. Contact Information

For questions regarding these Terms of Service, please contact:

Wild Ember Collective

Email: wildemberpnw@gmail.com

**Thank you for supporting Wild Ember Collective. We appreciate your business and look forward to serving you.**